Privacy Policy
We Tritaureans Sdn Bhd (Elixire Belle™) are committed to the safeguarding and privacy of our website visitors; this policy sets out how we will treat and safeguard your personal information. Our website uses cookies. By using our website and agreeing to this policy, you consent to the use of cookies under the terms of this policy.
WHAT INFORMATION WE COLLECT?
We may collect, store, and use the following kinds of personal information
Information about your computer and your visits and use of this website (including your IP address, location, browser, operating system, referral source, length of visit, page views and website navigation);
Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make on our website;
Personal information that you provide to us for the purpose of registering with us;
Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters;
Any other information that you choose to send to us;
And other information.
Information we collected on our website, elixirebelle.com:
Name
Email Address
Delivery Address
Mailing Address (for billing purposes)
Telephone Numbers
Relevant Company Information (if applicable)
Gender and Date of Birth
HOW WE USE THE INFORMATION COLLECTED
Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or relevant parts of the website. We may use your personal information to:
To administer the website;
To improve your browsing experience by personalising the website;
To enable your use of the services available on the website;
To despatch goods purchased via the website,
To maintain and improve customer relations;
To maintain and update internal record keeping;
For user account with Elixire Belle;
To provide products and services to you;
To process and fulfill your purchases, contest entry, and/or order cancelation;
To respond to your inquiries and complaints;
To send statements, invoices, and collect payments from you;
To send you general (non-marketing) commercial communications;
To send you email notifications that you have specifically requested;
To keep you updated and informed about our products, services, offers/ promotions, and events and from our selected third party partners which may be of interest (you can inform us at any time if you no longer require marketing communications);
To reach out to you from time to time via SMS, phone call, e-mail, fax, mail, social media, and/or any other appropriate communication channel;
To process and analyse your Personal Data either individually or collectively with other individuals;
For internal administrative purposes;
For audit and risk management purposes (if any);
For other purposes required to operate and maintain Elixire Belle’s business.
To share any of your Personal Data with a third party necessary for the purpose of fulfilling your purchase/order/inquiry/complaint, for example, the payment gateway provider, delivery provider;
For meeting any applicable legal or regulatory requirements and making disclosure under the requirements of any applicable law, regulation, direction, court order, by-law, guideline, circular, or code applicable to Elixire Belle;
For detecting, investigating, and preventing fraudulent, prohibited or illegal activities;
Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us. We will not without your expressed consent provide your personal information to any third parties for the purpose of marketing.
To enforce or defend Elixire Belle’s rights and your rights under, and to comply with, Elixire Belle’s obligations under the applicable laws, legislation, and regulations;
And/or, other uses.
Reputable and trusted third party vendors may be permitted to access your data in order to carry out their service of maintenance, hosting, or upgrade to the Site or other services that we may require from time to time. We use a reputable courier company that will be given access to your mailing information to deliver the products to you as fulfillment of your order.
We reserve the right to disclose information in order to comply with a subpoena, court order, administrative or governmental order, or any other requirement of law, or when we, in our sole discretion, believe it is necessary in order to protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk reduction.
WHO WE SHARE THE PERSONAL INFORMATION WITH
All payment data is stored via our payment gateway partner, eGHL Cardpay Sdn Bhd., and our delivery partners – their privacy policies may be found on their respective websites. Elixire Belle does not and will not ever sell, rent, or share your personal information, including your e-mail address, to any third parties (which includes the recipient) for any purposes without your expressed permission.
Your transaction data will be available to some extent on your account page after you have logged in. You create this in acknowledgment of this privacy policy. You must protect your password as Elixire Belle will not be liable for any unauthorised use of our website.
The Elixire Belle website automatically gathers information about the use of the Site. This data is used to improve your experience and flow through the Site. This includes the use of cookies and other technologies.
WHO TO CONTACT TO ACCESS AND AMEND PERSONAL INFORMATION
Should you wish to have access to your personal information, you may find it under “My Account” when you log in to your account on our website, or where the personal information provided is incomplete, inaccurate, out-of-date, or misleading, you may make such request by contacting us at hello@elixirebelle.com.
COOKIES
A cookie consists of a piece of text sent by a web server to a web browser, and stored by the browser. Cookies are used to keep track of you whilst you navigate the website; and other uses. We will use cookies to recognise you when you visit; session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date. We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: https://policies.google.com/privacy/embedded You have the right to reject the use of all cookies.
USING YOUR PERSONAL INFROMATION
Disclosures
We may disclose information about you to any of our employees or contractors as deemed reasonably necessary for the purposes as set out in this privacy policy. In addition, we may disclose your personal information to the extent that we are required to do so by law. Except as provided in this privacy policy, we will not provide your information to third parties.
Security of your personal information
Your security is important to us. We will take precautions to prevent the loss, misuse, or alteration of your personal information. All personal information provided to us will be secured. All electronic transactions you make to or receive from us will be encrypted using SSL technology. You are responsible for keeping your user login information confidential. You will never be asked for your password (except when you log in to the website).
Policy amendments
We may update this privacy policy from time to time by updating this policy on our website. You should regularly check this page to ensure you are happy with any amendments that have been made to this policy. We may also notify you of changes to our privacy policy by email.
Third party websites
This website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
Updating personal information
Please contact us at hello@elixirebelle.com if the personal information held about you needs to be amended or updated.
Contact
If you have any questions or queries regarding this privacy policy or our safeguarding of your personal information, please send us an email to hello@elixirebelle.com
Data controller
The data controller responsible in respect of the information collected on this website is “Elixire Belle”.
Accessibility Statement
“Elixire Belle” is committed to making our brand accessible to everyone.
Our website follows the Web Content Accessibility Guidelines 2.1.
If you require additional access to our website please email to hello@elixirebelle.com where we will be happy to assist you.
